Frequently Asked Questions
CUSTOM DESIGN AND MANUFACTURING TERMS & CONDITONS:
You can find our custom design and manufacturing terms & conditions at https://forms.gle/wxNMbhrPE5cVcBdn7.
Please view our return policy at https://jauniforms.com/returns.
J.A. Uniforms’ hours of operation are Monday through Friday 9:00AM – 5:00PM (EST).
TWO WAYS TO PLACE AN ORDER
Email: [email protected]
Within 24 hours you will be emailed a detailed confirmation of your sales order. Kindly review this sales order carefully, paying particular attention to style, color, quantity, size, and other pertinent details. Then, simply signal your approval via email or fax. We will not proceed with an order until we have obtained a signed sales order and an approved method of payment has been established. Once an order has been placed you may contact our Order Processing Department via phone at 305.234.1231 (extension 101) or email (mailto:[email protected]) to inquire about the status of your order.
We accept company checks, and all major credit cards. We are unable to accept personal checks or personal credit cards.
Orders are on a prepaid basis. The extension of net terms is based on an existing business relationship and/or the completion of J.A. Uniforms’ credit application and a credit review.
Upon request, a complimentary fit line of the items to be purchased is provided to ensure accurate sizing of employees.
A complimentary stitch-out of a new logo is provided for review and approval prior to embroidery.
J.A. Uniforms has a dedicated staff that will diligently collaborate with you to develop a distinct uniform concept featuring colors, styles, and customized options of your choice.
ONLINE PRIVATE STORE:
J.A. Uniforms offers access to an online private store for clients having established a custom uniform program.
J.A. Uniforms’ shipping department provides UPS tracking information on all invoices. An invoice is emailed immediately following the departure of an order.